Veteran Vectors

Terms of Service

Last Updated: February 20, 2026

These Terms of Service ("Terms") govern your use of the Veteran Vectors website at veteranvectors.io and any consulting services provided by Veteran Vectors, operated by Anthony Pinto ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.

1. Services

Veteran Vectors provides AI automation consulting services for small businesses, including but not limited to:

  • Workflow automation design, build, and deployment
  • AI tool integration and configuration
  • Managed Automation as a Service (MAaaS)
  • Process analysis and automation strategy consulting
  • Training and documentation for deployed automations

Specific service scope, deliverables, timelines, and pricing are defined in individual client agreements or statements of work executed separately from these Terms.

2. Results, Estimates, and the Lead-Generation Guarantee

Except for a guarantee expressly stated in your signed engagement agreement, we do not guarantee specific results, time savings, cost reductions, or ROI figures. Results vary based on your business, your offer, your market, and how you work the calls or systems we deliver. Any case studies, testimonials, or estimated savings shared on our website or in marketing materials represent individual client experiences and are not guarantees of future performance.

Our lead-generation guarantee (a set number of qualified sales calls booked within 60 days at a video pace you elect, or continued work at no additional cost for up to 30 more days) applies only where it is written into your engagement agreement and on the terms defined there, including what counts as a qualified call and each party's obligations. The signed agreement governs. The summary below is the plain-English version of the client's side of that guarantee. Where it and the signed agreement differ, the signed agreement controls.

The promise

I book you 30 qualified sales calls in 60 days on LinkedIn. Guaranteed. You record nine short videos a day. I run everything else. Miss the number and I keep working free for up to 30 more days, and the second half of your fee never comes due. Your exact target is set in writing at your audit.

The client's six commitments

  1. Pick your pace at the audit and sign it. You choose one row on the printed table: nine videos every business day backs 30 booked qualified calls in 60 days, five backs 15, two backs 5. That row sets the number guaranteed, when the second half of the build fee comes due, and when free work kicks in. Every row promises below what our own measured numbers say to expect.
  2. Record the videos queued for you, every business day. Each business day we queue prospects and scripts at your pace or above. You record one short video per prospect from the script. A video counts when it meets minimum length, names the prospect, has clear audio, and follows the script. If we do not reject a video in writing within 3 business days of delivery, it counts.
  3. Put every video in the shared folder. The shared folder is the only record of what you recorded and when. A video that is not in the folder does not count.
  4. Let every call book through our link. Prospects book on a link we administer that carries the qualification form agreed at the audit. A call is counted the moment it books. Bookings that bypass the link do not count toward the guarantee.
  5. Show up, or offer a rebook. A prospect no-show gets one rebook inside 10 business days; a second no-show drops that call from the count. A no-show on your side, or declining to offer a rebook slot, counts the call as delivered.
  6. Read the Friday scoreboard. Each Friday you receive a one-page scoreboard: videos against your pace, calls against your target, days used, days paused, and the projection. It is the record. Corrections must be raised within 5 business days; after that it stands.

If you miss a week

  • A week counts as met at 90% or more of your committed videos.
  • Fall short and the deadline extends by the shortfall divided by your daily pace, rounded up. The extension is capped at 20 business days in total.
  • Days on which we supplied fewer prospects than your pace cannot pause the clock. Our supply failure never buys us time.
  • If your recorded pace stays under half of what you signed for 3 scoreboard weeks in a row, either party may move you to a lower row on the table (new target announced on that week's scoreboard) or end the engagement on the outside-date terms below.

Missing a week does not void the guarantee. It moves the finish line by the amount missed.

If we miss

If the day-60 scoreboard (after any pauses) shows fewer calls than your target, we keep working at no charge for up to 30 more calendar days on the same service, pace, and scoreboard. The second half of the build fee is not billed until your target call is on the calendar; if that never happens it is never billed, and the retainer does not start. Hard stop: 120 calendar days from launch. On that day both parties are released and any unpaid balance is permanently waived. Continued work is the sole remedy. There is no refund of amounts paid.

Our ROI calculator and other interactive tools provide estimates only and should not be relied upon as guaranteed outcomes.

3. Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information about your business processes and requirements
  • Grant necessary access to systems and tools required for automation implementation
  • Designate a point of contact for communication during the project
  • Review and test automations during the deployment and training phase
  • Maintain the security of any credentials shared with us during the engagement

4. Intellectual Property

Our content: All content on our website—including text, graphics, logos, blog posts, guides, and marketing materials—is owned by Veteran Vectors and protected by copyright law. You may not reproduce, distribute, or create derivative works without our written permission.

Client deliverables: Unless otherwise specified in a separate client agreement, automation workflows, configurations, and documentation created specifically for your business during an engagement are owned by you upon full payment. General methodologies, templates, and reusable components remain our intellectual property.

Your content: You retain ownership of all data, documents, and materials you provide to us during an engagement. We will not use your proprietary business data for any purpose other than delivering the agreed-upon services.

5. Confidentiality

We treat all client business information as confidential. We will not disclose your proprietary data, processes, or system details to third parties without your consent, except as required by law. We are happy to execute mutual NDAs upon request prior to any engagement. Any credentials or system access provided during a project will be used solely for delivering the agreed-upon services and will be returned or destroyed upon project completion.

6. Payment Terms

Payment terms, including fees, payment schedules, and accepted methods, are defined in individual client agreements. Unless otherwise agreed in writing, invoices are due within 30 days of receipt. We reserve the right to suspend work on active projects if payments are overdue by more than 15 days.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Veteran Vectors is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services
  • Our total liability for any claim related to our services shall not exceed the total fees paid by you for the specific engagement giving rise to the claim
  • We are not liable for any loss of data, revenue, or business interruption caused by third-party tools, platforms, or services that we integrate with during an engagement
  • We are not responsible for changes to third-party APIs, platforms, or services that may affect previously deployed automations

Our services are provided "as is." We make no warranties, express or implied, regarding the fitness of our services for a particular purpose or their error-free operation.

8. Third-Party Tools & Services

Our automation solutions frequently integrate with third-party tools and platforms (e.g., n8n, Make, Zapier, Google Workspace, Slack, CRM systems). We are not responsible for the availability, performance, security, or terms of service of these third-party tools. Any subscriptions or licenses required for third-party tools are your responsibility unless explicitly included in our service agreement.

9. Website Use

When using our website, you agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the site or its infrastructure
  • Reproduce, scrape, or redistribute our content without permission
  • Submit false or misleading information through our forms

10. Termination

Either party may terminate an active consulting engagement with 30 days written notice, unless otherwise specified in the client agreement. Upon termination, you are responsible for payment of all services rendered through the termination date. We will deliver all completed work product and return or destroy any client data as requested.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Virginia, United States, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration in the Commonwealth of Virginia.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms of Service: